Think Differently. Drive New Outcomes. Let Us Help You Build A Guiding Coalition.

Summer is ending. 2018 is right around the corner. Is it time to start to plan the new year? Forge a strategy?  Engage employees? At this time of year, we find many companies planning workshops to stimulate thinking on building a digital supply chain and igniting next-generation supply chain thinking. If this is you, we would like to offer to help. We have four opportunities for engagement. Here we share some insights.

Benchmarking. How do you stack up to your peer group? To leaders that you admire? The first step to building a guiding a coalition is benchmarking.  Understanding where you are at is critical to forging a path forward. We are offering three types of benchmarking: planning, financial and organizational. How does it help? Use our Metrics That Matter methodology to look at improvement and performance. Use the information to set targets for a balanced scorecard. Analyze your DNA against a peer group in the organizational analysis. Understand inventory write-offs, impact of forecast processes, and technology satisfaction in the planning benchmarking. Please click here for additional information.

Customer-Centric Supply Chain Research. Want to know what your customers value and how your organization’s performance delivers? We can help by testing customer satisfaction and sharing what matters by channel partner. We will test to understand how you stack up to your competitors and how to make customer service actionable. We keep all the data confidential and share the insights. Following a research study, we will be glad to educate your team on the results.

Figure 1. Customer Centric Policies

Gamification. Having an employee leadership team meeting and want to understand the value of outside-in processes? Consider playing our new game SCI IMPACT! to drive engagement and think differently. The activity helps employees better understand the value of outside-in processes and supply chain processes. The game is designed to simulate an S&OP environment. During each round, employees gain an understanding of the value of supply chain decisions through sharing on the Supply Chain Metrics That Matter. The game can be played by 10-100 employees. For additional information refer to our website.

Training.  By 2030 companies will be short 20% of employees at the senior manager and director level. In parallel, processes and technologies are changing. How to keep up? We want to help. We offer three types of training. In April 2016, we began our partnership with CorpU to bring online training to market for seven next-generation classes. These can be deployed internally within an organization, or teams can assign high performers to our cross-company cohorts that we initiate each twice a year. Our goal is to help you align and build next-generation supply chain processes and seize new opportunities. We have developed three unique training options for you and your team:

    • The Cross-Company Academy brings 2-3 employees from a company together with individuals from other companies (for a total of 50 participants) to take the online courses in a social environment within three regions (Americas, Europe, and Asia.) $2500 per person.
    • The Company Cohort is a private program for 30-50 team members within a company to learn new concepts and raise innovative ideas submitted during the course.  Scalable pricing available.
    • The Bootcamp Intensive is a two-day, in-person course with participants from a variety of companies. $1200 per person. Three courses are scheduled in Philadelphia.

The seven online classes are:

  1. Supply Chain Metrics That Matter. Most companies are working on a cost-driven agenda. How can they shift and drive value, or improve the Metrics That Matter on the balance sheet? In this course we explain this journey and help supply chain teams speak the language of the balance sheet with an understanding of how their actions drive business results.
  2. Making the Digital Pivot. Supply chains are not equipped to sense, think, and respond intelligently through digitized relationships which provide new sources of data and insight. The digital pivot shifts the focus to outside-in. Extreme connectivity and in-memory analytics enables the redesign of the atoms and electrons of the supply chain. Take this course so that you can build a guiding coalition to drive a digital supply chain, to connect it through machine-to-machine and machine-to-human interactions.
  3. Building the Customer-Centric Supply Chain. To drive growth, supply chains must align the customer response into operations to reflect custom and customer segmentation policies, and so that they can align measures such as cost-to-serve with profitability. Take this course to build the organizational muscle to move supply chain segmentation into policy and execution.
  4. The Market-Driven Value Network Journey. The traditional supply chain is supply centric. As companies deploy growth strategies, they need to rethink the principles of demand, become demand-driven, and mature relationships towards market-driven orchestration. In this course you’ll define a demand glossary and a go-forward plan for the supply chain team to manage demand flows.
  5. End-to-End Supply Chain Orchestration. Spreadsheets and Electronic Data Interchange (EDI) tools are no longer sufficient to create visibility across the extended value chain, manage planning and unstructured data, or enable hands-free capabilities to get the right data to the right person at the right time. In this class the team builds an end-to-end journey to improve corporate performance.
  6. Driving Improvement in Decision Making Through Supply Chain Planning. Supply chain teams must synchronize four planning layers – strategic, tactical, operational and executional – but most tools were implemented within functions without a holistic view, making this synchronization impossible. In this course, learn how to build a supply chain planning road map and define the organizational structure. You will recognize what makes a good plan and build processes for evolution.
  7. Building Agility through Horizontal Processes like S&OP, Supplier Development and Revenue Management. Agility is the ability of a company to drive volume growth while performing well on customer service, cost and inventory despite the rise of demand and supply uncertainty. Sales & Operations Planning processes are not maturing fast enough to support an organization’s growth objectives, and must shift from matching demand with supply at a volumetric level, to maximizing profitability and orchestrating plans that can shift with markets. This course helps to define the concepts for action for the organization to build strength in Sales & Operations Planning (S&OP), Revenue Management, New Product Launch, Supplier Development and Corporate Social Responsibility (CSR) processes to improve corporate performance through cross-functional processes.

For additional information on training check out our slideshare presentation.

How to Mobilize?

 Consider grouping some of these offerings together to build a guiding coalition.

  • Forging a Strategy? Consider the combination of benchmarking and customer-centric research followed by a strategy day.
  • Having a Leadership Team Meeting? And, Want to Drive a Digital Pivot? Consider having your leadership team take a number of the online classes to prepare for the meeting, and then build an experience at your strategy session that combines research, benchmarking and gamification.
  • In the Middle of M&A and Want to Align Employees? Consider the combination of benchmarking and online learning, followed by a strategy session.
  • Having a Company Class for Top Performers? Consider the combination of gamification and the online classes followed by a strategy session.

2017 Supply Chain Insights Global SummitWant to experience the game and check-out the online training. Consider joining us at the Supply Chain Insights Global Summit.

Author Lora cecere

Lora Cecere is the Founder of Supply Chain Insights. The research firm Supply Chain Insights is paving new directions in building thought-leading supply chain research. She is also the author of enterprise software blog “Supply Chain Shaman. The blog focuses on the use of enterprise applications to drive supply chain excellence. Her book, Bricks Matter, will be published in August 2012. As an enterprise strategist, Lora focuses on the changing face of enterprise technologies. Her research is designed for the early adopter seeking first mover advantage. Current research topics include the digital consumer, supply chain sensing, demand shaping and revenue management, market-driven value networks, accelerating innovation through open design networks, the evolution of predictive analytics, emerging business intelligence solutions, and technologies to improve safe and secure product delivery. She comes to the stage with over forty years of diverse supply chain experience. She has spent nine years as an industry analyst with Gartner Group, AMR Research, Altimeter Group and is now the founder of her own firm Supply Chain Insights. Prior to becoming a supply chain analyst she spent fifteen years as a leader in the building of supply chain software at Manugistics and Descartes Systems Group, and twenty years as a supply chain practitioner at Procter & Gamble, Kraft/General Foods, Clorox, and Dreyers Grand Ice Cream (now a division of Nestle).

More posts by Lora cecere

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