Category

Supply chain excellence

Innovation

Clientelling and Trade Promotion

By | Supply chain excellence | No Comments

Over the past several years I have been involved with some rather sophisticated technologies around consumer goods and retail. One of the more exciting solution areas I have worked with is Clientelling – a software application that is typically deployed by a retailer, but can also serve the supplier’s objectives as well. If you have ever walked into a store, car dealer, or service company and been approached by a sales associate holding an iPad®, you have interfaced with a Clientelling Application. This is a software application that typically contains information such as inventory, promotions, pricing, service and other critical…

Read More

What’s Going On? Let’s Find Out.

By | Supply chain excellence | No Comments

I have never been a survey taker. Not really. But I do like to see what other people say about things, so naturally, I am a fan of intelligence and knowledge. The problem is that the information we seek must originate somewhere; and that is generally going to come from someone asking questions and other people answering them.   Right? For longer than I care to state, I have been involved in trade promotion management and execution (what I am calling “TPx,” because it involves far more these days than planning, audit and settlement). And for at least that long, I…

Read More
exit sign

I Left My Job

By | Supply chain excellence | One Comment

Recently I left a company after 14 years of service. That’s a long time to be at the same place, and it’s uncommon. I experienced multiple changes in leadership, structure, focus, and strategy. During times of change, I soaked up every scrap of a lesson that I could scrounge. During stable times, I knocked out some of the ideas I had accumulated, those “wish I had the time for this” projects. I hired several “generations” of entry- and near entry-level employees and watched them grow in and eventually out of my purview. They took on new and different roles both…

Read More

The Empowered Consumer and Trade Promotion

By | Supply chain excellence | No Comments

Trade promotion execution is but one component of the Consumer Chain, albeit a very critical one indeed. So, in a recent conversation about trade promotion execution with the head of a corporate revenue management organization I asked the question: “Where does the consumer fit in all that?” After a short delay, he answered, “Nowhere really – TPM is essentially a deal between us and the retailer.” Hmmm. OK, then; a deal to do what? Fund promotions, right? You know, those tactical actions that are designed to attract the interest of the, uh, consumer, right? “Yes, I get you,” he says;…

Read More

How Lazy, Entitled, Coddled Millennials Strengthen Supply Chains

By | Supply chain excellence | One Comment

Well I hate to admit it, but I am *technically* a millennial. (I like to think since I’m on the older side of the generation I’m just a bit wiser.) I worked with millennials when I managed interns in the central planning group at my last company. I have also recruited, interviewed, and trained many younger employees. I don’t like to admit I’m a millennial because they have quite a few negative connotations associated with them. In my experience, however, these negative qualities are superficial. I have taken a few common negative descriptors – lazy, entitled, and coddled – and reframed them in a way that makes them assets in supply chain. Lazy = Technologically…

Read More

TPx: So Where ARE We Anyway?

By | Supply chain excellence | No Comments

LoL.   I have to laugh. Not to wax nostalgic here; but it has not been all that long ago that “trade promotion,” as a business process was looked upon as more of a necessary inconvenient evil rather than the mission critical sales and marketing asset it is today (and, frankly, ALWAYS has been!).   What’s so funny?   Well, for me personally, it is a validation of a life’s work.   Those of you who know me a long time know full well what I have been saying to executives, analysts, vendors, integration partners, trade organizations and the media since…

Read More

Coming of Age: The Digital Consumer Chain

By | Supply chain excellence | One Comment

One of my tenants for good parenting is to understand that your child is likely moving at a much faster pace of emotion and intelligence than you did; and the continual challenge is to be out front of the issues and trends at least enough to be prepared to guide, counsel and nurture them as they move through each stage of life.   We played with cap guns and toy soldiers – kids now play with HALO and wield Link’s sword in an all-to-realistic fantasy world of “Legend of Zelda.”   Nothing is left to the imagination; and digital animation has created an entire…

Read More

Building the Network of Networks. Call for Action. Want to Help?

By | Supply chain excellence | No Comments

In the 1980s commercial internet providers evolved. In 2001 Steve Jobs put 1000 songs in our pocket.  And steadily, over the last three decades, mobile phones changed the pace of business. In the process, the banks got bigger and business networks grew more complex. In the last decade social networks and new business models evolved. eCommerce and electronic shopping carts drove new forms of commerce. It lifted all boats in our personal lives. However, this is not the case for B2B business processes. Data sits–examples include images, map and location data, sentiment, telematics, warranty, and weather– on the doorsteps of…

Read More

Disrupting in the Midst of Disruption

By | Supply chain excellence | No Comments

We are continuing to break the mold to help supply chain visionaries gain first-mover advantage. While other analyst firms put their research behind paywalls, we set it free. We want everyone around the globe to use our research freely and openly. Through our research panels—using LinkedIn and Twitter—we now have a database of over 6500 respondents. Our philosophy is “When companies give to us by participating in our surveys, we give to them through open, shared content.” We do this through our monthly newsletters, webinars and podcasts. It is working. Our goal is to build a guiding coalition of supply…

Read More
2016 Supply Chains to Admire Winners -

Supply Chains to Admire – 2016 Results

By | Supply chain excellence | No Comments

Five months of analysis. Lots of heated debates. It is now over. This morning we announced the Supply Chains to Admire Winners and Finalists for 2016. The research starts in April and stretches over many weeks as we analyze the different elements and understand the patterns of each industry. Why do we do it? Selfishly, we need a standard for our research, but we also want to help supply chain leaders gain new insights from a deep data-driven analysis. There is no agreed-upon standard for supply chain excellence. Leaders agree that it is easier to say than define. A clear…

Read More
Follow

Get every new post delivered to your Inbox

Join other followers