- Report Details: The research for this report was primarily conducted via an online survey from August 1, 2016 – January 27, 2017. Surveys were conducted among a mix of manufacturers, retailers, and wholesalers/distributors/co-operatives (n=114), including a focus on those who use B2B methods to process purchase orders AND have/plan to have a program to support digital procure-to-pay processes (n=45).
- Objective: To identify the adoption levels of digital business-to-business (B2B) methods and determine the business benefits of digital procure-to-pay (P2P) processes.
- Highlight: Overall for companies with more advanced digital procure-to-pay initiatives, the benefits of the program are as follows: improved visibility, process accuracy, and speed; better quality customer service; and lower cost.
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