The Power of Voice – The Value Proposition of Voice-Directed Warehousing

Slide Deck

  • Objective: To understand the perceived benefits and barriers of voice-directed warehousing, from both users’ and non-users’ perspectives.
  • Highlight: The value proposition of voice-directed warehousing hits two primary objectives of the supply chain leader:  cost and improved quality in picking, which improves customer service.
  • Survey Details: The research for this report was conducted from December 2012 – February 2013. It is based on an online survey among 58 users of voice-directed warehousing (across 7 suppliers) and 38 non-users.  The survey was limited to those familiar with warehouse operations at their company — manufacturers, retailers, wholesalers/distributors/co-operatives and 3PLs.

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