Supply Chain Metrics That Matter

Supply Chain Management (SCM)—the combined processes of procurement (source), manufacturing (make) and logistics (deliver)—is now thirty years old. Empirically companies know that supply chain performance matters to corporate performance; however, groups argue on which metrics matter the most and why. This book answers these questions.

The answer varies by industry sector. Each has a different set of market factors and competitive threats. The research for the book takes a closer look at how processes evolved and analyzes company performance based on balance, resiliency and strength.

To add depth to the analysis, in the writing of the book, the financial analysis and trends are shared with industry leaders and their views are captured in a series of case studies. The book tells the stories of these supply chain leaders, and how they made the right trade-offs on the metrics that matter.

Review of Supply Chain Metrics That Matter – in Journal of Business-to Business Marketing