What Drives Supply Chain Excellence? A Look Forward and a Look Back



  • Report Details: A project-based approach has failed. Our gains are much lower than we believed in inventory management and a long-term perspective is needed to drive permanent and sustainable improvements.
  • Objective: The High-tech and electronics industry is the only one of six industries profiled to drive sustained gains across most metrics considered during the time period.
  • Hypothesis: The definition of supply chain excellence is still evolving as companies move through different maturity stages. Industrial and pharmaceutical companies are mainly stuck at low levels of maturity and could benefit greatly from applying lessons learned in other industries to their own supply chains.


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