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Lora Cecere, CEO & Founder of Supply Chain Insights, interviews Allison McFadden, Director – Strategy & Business Development at IBM, on supply chain excellence. Allison discusses how they deliver a signature client experience as well as the expertise of practitioners. She mentions how their metrics look at client satisfaction as well as looking at how they facilitate internal engagements. Additionally they have a very integrated talent program which includes everything from mentoring to classroom work for supply chain operation.
Straight Talk With Supply Chain Insights – Podcast #97