Founder & CEO
In February 2012, I started Supply Chain Insights. My goal is to provide thought-leading supply chain research for the early adopter seeking first mover advantage. My first book, Bricks Matter, was published in December 2012 and now has 17 five-star reviews posted on Amazon.com. I am anxiously awaiting the publication of Supply Chain Metrics that Matter on December 22, 2014.
Research and writing are passions. During the month, you can access my monthly columns in CGT Magazine and Supply Chain Management Review. I am a frequent contributor for Supply Chain Brain, CIO Magazine, and the CSCMP Quarterly. I am also the author of the enterprise software blog Supply Chain Shaman, and contribute frequently as a LinkedIn INfluencer and a Forbes blogger. As an enterprise strategist, I focus on the changing face of enterprise technologies for the supply chain professional.
Previously, I spent 9 years as an industry analyst with Gartner Group, AMR Research, and Altimeter Group; 10 years as a leader in the building of supply chain software at Manugistics and Descartes Systems Group; and 15 years as a supply chain practitioner at Procter & Gamble, Kraft/General Foods, Clorox, and Dreyer’s Grand Ice Cream (now a division of Nestlé).
My education includes a B.S. in Chemical Engineering from the University of Tennessee, an MBA from the Wharton School of Business at the University of Pennsylvania, I will graduate with a DBA from Temple in 2016, and I have completed post graduate work in organizational development at Georgetown University. Certifications include APICS CIRM and CPIM and I am a past teacher of effective marketing concepts for software executives in the Pragmatic Marketing program.
When not working, you will find me training for a triathlon, attending art shows, tilling in my garden, making textiles of all types (quilting, knitting, and weaving), playing with photography and learning ballet. I am also busy building a log cabin on a farm in West Virginia.
As the Research Director at Supply Chain Insights, I am responsible for managing our primary, quantitative research surveys – from survey design and execution through to data analysis and presentation. I have over 20 years of client and supplier side research experience, most recently on the supplier side at novaQuant and Marketlab, where I managed a wide assortment of consumer and business-to-business research projects. Prior to that I have had many years managing research and marketing for interactive TV services at Wink and OpenTV as well as managing audience research at the NBC television network.
I have a BA in Psychology from Swarthmore College and a MA in Communication from the Annenberg School for Communication at the University of Pennsylvania.
A consistent theme throughout my career and education has been a passion for understanding people – what they think, what they want, what’s working for them and what’s not. I enjoy research as a tool for understanding people, products and processes in a systematic and quantifiable way and with Supply Chain Insights, I enjoy using research to understand the pain points, successes and goals of the supply chain community.
I live outside of Portland, OR with my husband and two children. I am active in the children’s school and enjoy hiking, playing tennis and running around with our labradoodle, Willoughby.
Client Services Director
As a Client Service Director I work with the clients and analysts to enable better collaboration. I manage research projects both internally and externally. I also help clients understand what is available within the community in addition to coordinating networking opportunities. Previously, I worked at Altimeter Group and AMR Research in a similar capacity. I started my career as a programmer working with manufacturers and distributors in Connecticut and New York. I then did consulting and moved to Massachusetts where I worked with Marcam Solutions as a programmer, senior development manager, and marketing manager. I oversaw and helped in all aspects of design, development and implementation of the solution for process industries. I was responsible for all product offerings, whether internal or through partnerships. I developed and delivered presentations and training for worldwide sales and distributor organizations. Additionally I developed strategic partnerships with software companies for B2B, BIS, Mobile Computing and UCCNet. Also worked with Latin America, European, and Asia/Pacific partners and distributors to deliver training, and supervise solution positioning.
I received my MBA from Suffolk University. Currently, I live in Northern Maine (potato country) with my husband, an Irish Wolfhound (who is almost twice my size) and 3 rescue cats where every day I learn something new about nature.
As Marketing Manager I take pride in assisting the team with crafting the presentation of our concepts and methodologies. I’m lucky enough to work with extremely talented individuals who are forging the future and my job is to make sure that the information flows freely into the hands of a thriving community who can leverage it. After all, great marketing begins and ends with the customer. If you are getting the tools you need to be successful in your endeavors and sharing them with others then I’m doing what I love to do.
I am a recent graduate of Tuskegee University with a bachelor’s degree in Sales and Marketing. I believe that education is important, but so is life experience and giving back to the community. So while pursuing my degree I worked in several positions that gave me a foundation of real world know-how and positioned me for success here at Supply Chain Insights. I also successfully founded and led a non-profit focused on empowering disadvantaged and at-risk youth in my state.
I live in Tuskegee with my six-year-old daughter who keeps me on my toes along with our pet guinea pig, Poppy. We enjoy playing in the yard and listening to musicals.